Job Details

The Administrative Assistant offers front desk and administrative support for the three functions of the Glavin Office of International Education including education abroad, short-term faculty-led programs, and international student and scholar services. This role serves as the front line for Glavin Office stakeholders including students, faculty, and staff.

WHAT YOU WILL DO

Serves as the first point of contact for the office, greets and manages general inquiries for all Glavin Office visitors.

Maintains Senior Director, Associate Director's and other staff's calendars as needed.

Manages student appointments for all department staff.

Responsible for planning and arranging logistics for meetings and special events.

Supports Glavin staff with student programs including marketing, room reservations, and supplies.

Responsible for overseeing general technology needs of front office, including but not limited to office laptops, phones and printers. Works with ITSD and Cannon Copy Center for problem resolution.

Works with ITSD and College Marketing to make updates of department website. Creates and reviews promotional material for the office and supports the Glavin Office social media accounts.

Opens and forwards mail. Handles follow-up to routine and/or complex correspondence.

Answers phones, screens calls, takes messages, and routinely provides a variety of information to callers.

Writes and types correspondence, reports, and other materials for own or supervisor's signature. Proofreads and edits copy generated by supervisor and others.

Designs electronic filing systems. Is responsible for overseeing maintenance of filing systems.

Responsible for interviewing, selecting, training, and evaluating student workers.

Responsible for ordering and maintaining office supplies as needed.

Assumes additional responsibilities as required.

YOUR TEAM WILL INCLUDE

Student Assistants (1-5)

WHAT EDUCATION AND SKILLS YOU WILL NEED

High School Diploma

Must have at least 3-5 years of experience.

Must have excellent typing, editing, and proofreading skills.

Must have strong organizational, interpersonal, and communication skills; and the ability to maintain a high degree of confidentiality at all times.

Ability to effectively interface with trustees, students, parents, faculty, staff, and visitors.

Must have strong supervisory and training skills.

Ability to manage multiple priorities while maintaining attention to detail.

Ability to communicate effectively to non-native speakers of English and relate well to individuals from diverse cultural, social, and educational backgrounds.

Demonstrated ability to work in multicultural and international community.

Envisions and proposes new methods to perform tasks that support ET&A; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results.

Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.

Must have strong computer skills including proficiency in Microsoft Office (Word, Excel, Access, PowerPoint). Thorough knowledge of Microsoft 365 is necessary.

HOW AND WHERE YOU WILL WORK

All Babson College faculty and staff authorized to work on campus must be fully vaccinated against COVID-19, including any appropriate boosters. Proof of vaccination upon hire is required or within 21 days of becoming eligible for a booster. Contact Human Resources for medical accommodation or religious exemption requests.