Job Details

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Northeastern University
  • Position Number: 2345228
  • Location: Boston, MA
  • Position Type: Student Affairs and Services

Assistant International Student Advisor - The Roux Institute

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
The Assistant International Student Advisor (assistant advisor) will support the range of OGS functions at the Roux Institute, bolstering the student experience at Northeastern University's newest regional site. Reporting to the Associate Director of International Student Services for U.S. Regional Campuses, the assistant advisor will serve as a Designated School Official (DSO) and will participate in the support of international students' immigration advising and support.

The general duties of the Assistant Advisor are as follows 1) assist and collaborate with the regional campus advising team, providing front-line student support through email and document processing; 2) monitor the workflow and timeliness of processing in the office, including attentive review and support of the OGS case management systems and emails, 3) assist with the reporting of certain SEVIS events either by batching or SEVIS RTI direct entry; and 4) support data auditing by reviewing alerts and reports and, consequently, flagging cases requiring immediate compliance analysis from an advisor.

Specifically, the International Student Assistant Advisor will contribute to the processing of Certificates of Eligibility (I-20 and DS-2019 forms) for students and scholars in non-immigrant visa classifications and review of documentation for other study-eligible visa types. They may also assist with processing and/ or pre-screening of other documentation, including but not limited to program extensions, transfers, work authorization, travel support, and more. The Assistant Advisor will be provided complete training on all the job duties and will be expected to maintain knowledge of all operational functions to support the advising team.

The Assistant Advisor will also support activities aimed at improving and maximizing the student experience, including orientation and other campus events in which OGS representation is required.

Applicant must have a Bachelor's degree with 2-3 years professional work experience. Some knowledge of or training in international student advising (F-1 and J-1 visa classifications) plus a strong customer service background is preferred. Must be detail-oriented, have excellent organizational skills, cultural experience, and ability to prioritize and multi-task in a constantly demanding work environment. They should possess thorough knowledge of office procedures, good judgment, discretion, and patience. Familiar with and comfortable working with computer database systems and PC-based network environment. Must be US citizen or LPR in order to serve as DSO/ARO.

Salary Grade:

Additional Information:
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit

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